Senior Communications Specialist (Rwanda)

Job Locations RW
Category
Professional Services
Type
Regular Full-Time
Close Date
3/31/2018

Overview

The QED Group, LLC, is a full-service international consulting firm committed to solving complex global challenges through innovative solutions. We are determined to provide all our clients with best-value services so they increase their efficiency, learning capacity, and accountability to the public in an ever more complex and interconnected world. Through Monitoring, Evaluation, and Learning and Knowledge Management practice areas, QED is working to maximize our clients' return on investment through accountability, continuous learning, and sound management.

 

The Service Objectives for the Senior Communications Specialist are to provide a broad range of guidance, support and activities to the CDC Rwanda program office on all communication and public affairs activities to ensure United States Government (USG) funded programs are highlighted to support public health activities in Rwanda. Develop communication strategy plan, standard operating procedures and guidance documents for all CDC Rwanda communication and media activities. Provide oversight and expertise in the development of communication and media materials and products including obtaining the necessary clearances for all communications where appropriate.

Responsibilities

  • Consistently exercise excellent communication skills in sharing information about CDC programs to a variety of internal and external audiences through various outlets via writing, photography, video, and audio content.
  • Finalize and implement a communications strategy plan identifying opportunities to highlight the United States government (USG) and CDC support for public health activities in Rwanda. Key activities highlighted in the strategy will include but are not limited to: developing messages and planning surrounding signing ceremonies, facility openings, Ambassador Visits and, CDC Country Director and VIP visits. As part of the communication strategy plan, the contractor shall develop briefers, scene setters, and promotion of journalist interaction with CDC activities, programs and partners; multi-media forums will be utilized to capture and promote positive CDC messages.
  • In collaboration with Deputy Director of Management and Operations (DDMO), finalize the standard operating procedures (SOP) for producing and clearing communication products for CDC Rwanda.
  • Write speeches, press releases, talking points, FACT sheets, and other media publications to be cleared by CDC Rwanda, CDC Center for Global Health Communications Office, President’s Emergency Plan for AIDS Relief (PEPFAR), and US Embassy Public Affairs. Prepare written responses to CDC Rwanda, CDC Altana HQ, US Embassy and PEPFAR office on CDC activities and progress.
    • Attend Public Affairs/Diplomacy weekly staff meetings and participate in other interagency processes involving communications issues. Work with Public Affairs colleagues and the Office of the PEPFAR Country Coordinator to leverage interagency communication opportunities. Conduct regular presentations with public affairs representatives in order to formalize the communication strategies and policies.
      • In collaboration with DDMO, formalize and implement a standard process for planning events and official openings, in order to ensure adequate USG and CDC representation.
      • Liaise with Embassy Public Affairs Office to research proper legal protocol and local Rwanda protocol/customs for taking and using photographs in publications; with specific attention to situations involving people being supported by public health programs. Ensure that CDC staff and visitors are aware of these policies and customs prior to arriving at sites. Contractor will also create formal processes and draft release forms to be taken to events and site visits.
      • Serve as one of the main points of contact for high-level visitors who come to Rwanda to view CDC programs, including event planning and material development. Liaise with CDC Atlanta and the Embassy to determine logistics and planning needs.
      • Coordinate multiple events, openings, high profile and congressional delegation visits, and trainings provided by CDC Rwanda and PEPFAR. Liaises with CDC technical staff to ensure that they have support when technical staff is assigned control officer responsibilities.
      • Develop success stories “how to guide” with templates and create success stories in collaboration with CDC Rwanda staff, implementing partners, PEPFAR and other USG agencies and which are cleared by CDC Rwanda, CDC Center for Global Health Communications Office, President’s Emergency Plan for AIDS Relief (PEPFAR), and US Embassy Public Affairs.
      • Provide support to CDC program offices and implementing partner organizations to implement media strategies by organizing activities (press release, media advisories, remarks, media interviews, media trips, etc.) to ensure that Rwandans are aware of USG/CDC mission themes, priorities, and programs. A critical element of this includes the drafting and clearance of all remarks for CDC Rwanda Country Director, Chief of Mission, Deputy Chief of Mission, and representatives of CDC Rwanda.
      • Develop, test, and disseminate CDC Rwanda and PEPFAR information and audience-based products, tools, and messages (i.e., via written, electronic, audiovisual, videography formats) to different audiences in a variety of media formats.
      • Collaborate with CDC Rwanda staff to draft and disseminate Quarterly newsletter that document CDC activities, accomplishments (success stories) and events. Submit information to CDC, CGH Monthly Updates.
      • Attend, document, and report on multiple CDC and PEPFAR events happening in Rwanda.
      • Provide leadership, guidance, and mentorship to strengthen CDC Rwanda’s efforts to build the capacity of CDC Rwanda staff on communications and public affairs activities through presentations, meetings and/or trainings.
      • Provide technical assistance support to CDC Rwanda staff in writing and editing documents related to CDC program initiatives to include presentations, COP narratives, speeches, journal publications, etc. Edits text for clarity, grammar, accuracy and consult on design and graphics to prepare materials for distribution. Translates information into clear, readable documents to be used by all staff.
      • Provide expert knowledge and input on the development and management of social media to include Twitter, Facebook, etc.
      • Create a comprehensive database of site briefs, news clips, journal articles, etc. detailing CDC program activities across Rwanda. This database will be utilized to create briefing books as needed.
      • Collaborate with DDMO to develop new branding templates to procure program wide branding materials that are approved by CDC Atlanta. Ensure branding guidelines and clearances (USG and CDC) are understood and followed by CDC staff and implementing partners. This should be reviewed at least annually in partner engagement meetings or trainings.
      • Oversee, develop, and maintain all CDC public relations materials including: brochures, fact sheets, newsletters, regional and sectorial profiles, briefing books, presentations, visual displays, success stories for publication, and reporting to Atlanta and Washington. This shall be an ongoing activity.
      • Produce high quality technical illustrations for all presentations and publications, appropriate to CDC program requirements which may include flow diagrams, using PowerPoint, Visio, Word and other appropriate office software.
      • Assist in the development of materials, graphics and presentations for the annual implementing partners meeting where CDC partners have an opportunity to provide presentations on their PEPFAR funded programs and CDC Rwanda staff provide training on specific topics.
      • On on-going basis, assist with the development of cables to inform or document CDC Rwanda programs or events.
      • Organize and/or conduct at least two brown bag sessions annually to help CDC staff to improve oral and written communications skills. This can be done during a technical team meeting with staff.
      • Develop a “how to guide” on organizing/coordinating a high-level visit. This comprehensive document shall include both CDC, PEPFAR and Embassy’s requirements, approvals, etc. for VIP visits and events.

Qualifications

  • A bachelor’s degree or higher in communication, public affairs, or broadcasting or related field from an accredited university.
  • At least 5 years of experience working in communications or the media.
  • Knowledge of communication theories, principles, practices and techniques
  • Strong skills in project management techniques to plan communication and public affairs strategies
  • Ability to translate and disseminate public information across a variety of platforms
  • Understanding of health literacy and usability in various media formats
  • Demonstrated experience in communications materials development, partnership development and media relations for public programs and issues
  • Excellent coordination and interpersonal skills.
  • Ability to travel domestically and internationally.
  • Strong oral and written communication skills, including presentation experience to multidisciplinary audiences (USG officials, policy-makers, private sector staff, foundations, program managers, donors).
  • Excellent writing skills
  • Good computer skills including PowerPoint, Excel, Word and other software relevant to presentations and graphics.
  • Level IV English proficiency required (Speaking, Writing, and Reading.
  • Experience working in an international setting for at least two years

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